About me
- Ryan Mac Donald / Saicon Consultants
- Overland Park, Kansas, United States
- I provide career assistance to individuals looking for a career change in Information Technology.
Friday, September 30, 2011
ITIL Service Desk Analyst opening in Olathe, KS / Permanent opening / 100% paid health and dental
Job Overview:
• Provide first and single point of contact for Service and Application related issues for Customers (Business and Internal) throughout the entire lifestyle of an Incident with the primary goal of restoring normal service as quickly as possible. This person will have 2-4 years of experience using BMC Remedy Service Desk in Technical Support environment.
• Respond to incoming Incidents via phone, email and Help Desk escalation; perform troubleshooting, mitigation and root cause in an effort to resolve on frontline; Provide workarounds or escalate to Level 2 / Technical Support Teams according to defined procedures.
• Record, categorize, prioritize and close Incident and Service Requests using the BMC Remedy Service Desk ticketing system, while keeping users informed of progress.
• Communicate Incidents and Impairments with various groups, internally and externally, at the onset of an Incident, during and at the conclusion.
• Fulfill reporting obligations by drafting Incident Reports and summaries, as needed.
• Create, maintain, and update scripts as well as updates for applications, services and Incident responses to the 24-hour Help Desk.
• Perform continuous incident analysis, classification and trending of Incidents and seek to proactively resolve Incidents where possible or work towards a permanent solution for repetitive Incidents in collaboration with change management
This person will have experience practicing the ITIL Process or be ITIL Certified.
100% paid health and dental.
Contact Information:
Ryan Mac Donald
Senior Staffing Consultant
Midwest Consulting Group
913-693-8200-Office
913-522-0179-Cell
http://www.mcginfo.com
ryanm@mcginfo.com
Midwest Consulting Group partial list of technical openings:
http://ryanmacdonald1.wordpress.com/
Tuesday, September 20, 2011
Oracle DBA opening in Olathe, KS / Permanent / 100% paid health and dental
Job Overview:
Need an Oracle DBA to provide physical and logical design of multiple Oracle databases. This person will have 3-5 years of experience in a enterprise level database administration. They will have both logical and physical design of databases. This person will have strong communication skills and the ability to change directions with a moments notice. This person will enjoy the challenges of a technology driven company with a clear career path.
RAC is a plus
Streaming is a plus
Migration experience is a plus
Contact Information:
Ryan Mac Donald
Senior Staffing Consultant
Midwest Consulting Group
913-693-8200-Office
913-522-0179-Cell
http://www.mcginfo.com
ryanm@mcginfo.com
Midwest Consulting Group partial list of technical openings:
http://ryanmacdonald1.wordpress.com/
Friday, September 16, 2011
Sr. C# Developer opening in Salem, Oregon / Permanent opening / 100% paid health and dental
Job Overview:
Need a Developer with 5-10+ years of experience in C#, ASP.NET, SQL Server and Visual Studio. This person will have strong communication skills and the ability to interact with all levels of management and change directions at a moments notice. This individual will have a solid understanding of OOD / OOP enterprise development, relational databases and web application development. They will have an opportunity to work for a technology driven company that affords their employees a unique work environment with a distinct career path in a growing market.
JavaScript is a plus
J-Query is a plus
MVC is a plus
100% paid health and dental.
Contact Information:
Ryan Mac Donald
Senior Staffing Consultant
Midwest Consulting Group
913-693-8200-Office
913-522-0179-Cell
http://www.mcginfo.com
ryanm@mcginfo.com
Midwest Consulting Group partial list of technical openings:
http://ryanmacdonald1.wordpress.com/
Tuesday, September 13, 2011
Sr. C# Developer opening in Frankfort, Kentucky / Permanent / 100% paid health and dental
Job Overview:
Need a Developer with 5+ years of experience in C#, ASP.NET, SQL Server and Visual Studio. This person will have strong communication skills and the ability to interact with all levels of management and change directions at a moments notice. This individual will have a solid understanding of OOD / OOP enterprise development, relational databases and web application development. They will have an opportunity to work for a technology driven company that affords their employees a unique work environment with a distinct career path in a growing market.
SharePoint is a plus
TFS is a plus
ADO.NET is a plus
100% paid health and dental.
Contact Information:
Ryan Mac Donald
Senior Staffing Consultant
Midwest Consulting Group
913-693-8200-Office
913-522-0179-Cell
http://www.mcginfo.com
ryanm@mcginfo.com
Midwest Consulting Group partial list of technical openings:
http://ryanmacdonald1.wordpress.com/
Need a Developer with 5+ years of experience in C#, ASP.NET, SQL Server and Visual Studio. This person will have strong communication skills and the ability to interact with all levels of management and change directions at a moments notice. This individual will have a solid understanding of OOD / OOP enterprise development, relational databases and web application development. They will have an opportunity to work for a technology driven company that affords their employees a unique work environment with a distinct career path in a growing market.
SharePoint is a plus
TFS is a plus
ADO.NET is a plus
100% paid health and dental.
Contact Information:
Ryan Mac Donald
Senior Staffing Consultant
Midwest Consulting Group
913-693-8200-Office
913-522-0179-Cell
http://www.mcginfo.com
ryanm@mcginfo.com
Midwest Consulting Group partial list of technical openings:
http://ryanmacdonald1.wordpress.com/
Tuesday, September 6, 2011
Avaya Systems Administration opening in Overland Park, KS
Job Overview:
Looking for a Systems administrator with 4-5 years of experience on Avaya Communication Systems, including Session Manager, System Manager, Communication, AES, VD Programming, Vector Programming to provide administration for a enterprise level call center. This person will have strong communication skills, ability to interact at all levels of management. They will develop call routing scripts and support all routing solutions on a Automatic Call Distribution Platform.
Avaya Aurora Communications Manager platform is a plus
1-2 years of knowledge or experience Nortel and Avaya X-1 agent is a plus
Enterprise Survivable Server is a plus
Media Gateways is a plus
Witness Call recording is a plus
Contact Information:
Ryan Mac Donald
Senior Staffing Consultant
Midwest Consulting Group
913-693-8200-Office
913-522-0179-Cell
http://www.mcginfo.com
ryanm@mcginfo.com
Midwest Consulting Group partial list of technical openings:
http://ryanmacdonald1.wordpress.com/
Looking for a Systems administrator with 4-5 years of experience on Avaya Communication Systems, including Session Manager, System Manager, Communication, AES, VD Programming, Vector Programming to provide administration for a enterprise level call center. This person will have strong communication skills, ability to interact at all levels of management. They will develop call routing scripts and support all routing solutions on a Automatic Call Distribution Platform.
Avaya Aurora Communications Manager platform is a plus
1-2 years of knowledge or experience Nortel and Avaya X-1 agent is a plus
Enterprise Survivable Server is a plus
Media Gateways is a plus
Witness Call recording is a plus
Contact Information:
Ryan Mac Donald
Senior Staffing Consultant
Midwest Consulting Group
913-693-8200-Office
913-522-0179-Cell
http://www.mcginfo.com
ryanm@mcginfo.com
Midwest Consulting Group partial list of technical openings:
http://ryanmacdonald1.wordpress.com/
AS400 RPG ILE Developer opening in Overland Park, KS
Job Overview:
Need a Developer with 5+ years of experience in AS400 RPG ILE software development. This person will have 2+ years of experience of enterprise level development. This person will have strong communication skills and the ability to interact with all levels of management and change directions at a moments notice. They will have an opportunity to work for a technology driven company that affords their employees a unique work environment.
Java is a plus
COBOL is a plus
Contact Information:
Ryan Mac Donald
Senior Staffing Consultant
Midwest Consulting Group
913-693-8200-Office
913-522-0179-Cell
http://www.mcginfo.com
ryanm@mcginfo.com
Midwest Consulting Group partial list of technical openings:
http://ryanmacdonald1.wordpress.com/
Need a Developer with 5+ years of experience in AS400 RPG ILE software development. This person will have 2+ years of experience of enterprise level development. This person will have strong communication skills and the ability to interact with all levels of management and change directions at a moments notice. They will have an opportunity to work for a technology driven company that affords their employees a unique work environment.
Java is a plus
COBOL is a plus
Contact Information:
Ryan Mac Donald
Senior Staffing Consultant
Midwest Consulting Group
913-693-8200-Office
913-522-0179-Cell
http://www.mcginfo.com
ryanm@mcginfo.com
Midwest Consulting Group partial list of technical openings:
http://ryanmacdonald1.wordpress.com/
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